Privacy Policy

Effective Date: December 7, 2025

This Privacy Policy describes how Krishnavi Foods (operating as "Paanzi," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from the website https://paanzi.com/ (the "Site") or contact us.

1. Information We Collect

A. Personal Information You Provide Directly

When you purchase a product, contact us, or fill out a form (such as the Distributor Enquiry Form), you may provide us with the following personal data:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Details required to process your purchase, such as credit/debit card numbers or other payment details (which are typically processed securely by third-party payment gateways, and we do not store full card details).
• Correspondence: Information you provide when communicating with us via phone, email, or chat (e.g., feedback, support requests).

B. Information Collected Automatically (Usage Data)

When you access the Site, we may automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type, operating system, and unique device identifiers.
• Browsing Data: Pages or products you view, links you click, the website you visited before coming to our Site, and timestamps.
• Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons) to track activity on our Site and hold certain information, such as items in your cart.

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us run our business and fulfill your requests, as described below:

• Service Providers: We share information with partners who perform services on our behalf, such as: Payment Processors (to securely handle payments), Shipping Carriers (to deliver your orders), and IT and Analytics Providers (to monitor and analyze our Site usage).
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax or accounting purposes).

5. Security

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is ever 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.
• Opt-out of Marketing: The right to opt out of receiving promotional communications from us. You can usually do this by clicking the "unsubscribe" link in any marketing email we send you.

To exercise any of these rights, please contact us using the contact details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site with an updated "Effective Date."

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by post: